Join the Team

Medical Answering Service Careers

MEDcallUS is a Medical Contact Center that goes far beyond answering the phone. Our team-oriented culture emphasizes working together to deliver the highest-quality customer service experience to our medical customers and the patients they serve.

Who We're Looking For

Our Contact Center Agents need to reflect the core values that we instill in our business every day: confidentiality, compassion, and accuracy.

Patients are looking for someone to help them. You will be the liaison getting them help during their time of need, providing them comforting relief in knowing that help is on the way.

  • Why Join MEDcallUs?

    Our healthcare call center jobs are 24/7/365. We offer flexible hours and provide all electronic equipment, and training can be conducted either in our contact center or remotely. Above all, we create a positive work environment so our team members can deliver the highest level of customer service to our clients, as well as to the people they serve.

What Our Team Does

As part of our team, you will learn how to:

  • Maintain the privacy of patient information
  • Navigate our medical client accounts and information
  • Assist callers with empathy and compassion to the best of your ability without offering medical advice or opinions
  • Take and dispatch messages knowledgeably

Requirements

  • Must be willing to contribute as a team player.
  • Must be able to handle emotional and fast-paced calls with grace and compassion.
  • Must have a high school diploma or higher.
  • Must be able to pass a background check.
  • Call center experience preferred.
  • Background in medical knowledge preferred.
  • Excellent (or proficient) speller.

Interested in Joining the MEDcallUS Team?

Please contact us!

Reach Out Today

For answers to any questions you may have about working for MEDcallUS, feel free to reach out to us today.

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