MEDcallUS is a HIPAA-compliant medical contact center utilizing live agents trained in maintaining patient confidentiality. We have an ongoing commitment to protecting patient ePHI and your practice information.
MEDcallUS maintains secure lines of communication between you and your patients utilizing HIPAA compliant contact center software and messaging platforms.
Our HIPAA Security Standards include:
MEDcallUS utilizes a HIPAA compliant email partner to deliver a secure, encrypted, and private email system used by healthcare professionals to send electronic protected health information (ePHI) to their patients and other colleagues.
MEDcallUS utilizes a HIPAA compliant SMS partner to deliver a secure, encrypted, and private SMS (text) messaging service for your team on your mobile devices. You can safely receive and send messages to communicate internally with your team.
All parties engaging with MEDcallUS are carefully evaluated, reviewed, and required to sign a BAA (Business Associate Agreement) to ensure ePHI protection.
For questions about our HIPAA compliance and secure messaging capabilities, reach out to us today.