MEDcallUS is a collaborative managed services provider dedicated to the healthcare industry. Because we work exclusively with medical and healthcare offices, our healthcare call center company offers these organizations unmatched service quality and commitment.
We have honed our business as a partner to one of the largest hospitals in the world. And like that hospital, we have seen success and organic growth as outcome of creating and consistently delivering an excellent patient experience. Led by a cancer survivor treated by that very hospital, our team is passionate about learning and delivering the best experience to you and your patients. We know that people who care deliver the best experience, and our team members are trained to treat patients and other callers like family.
We serve hospitals, clinics, private practice, and other medical services providers.
MEDcallUS will become your preferred physician and patient contact center.
MEDcallUS will compassionately and confidentially manage communications between our partners and the people they serve.
To be a partner means that we have a shared responsibility for compliance, risk management, security, business continuity, and disaster recovery. Please visit our HIPAA Compliance and Disaster Recovery pages for more information on how we comply with all of the relevant requirements.
For additional information on our policies and procedures, please consult our frequently asked questions, with answers regarding contracts, agent availability, agreements, getting started, and more.
If you have further questions, please reach out to us, and we’ll get you the information you’re looking for.