A U.S. Based Secure Message & Medical Answering Service

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MEDcallUS is a specialized medical contact center that focuses on helping our partners communicate with the patients they serve. Let us manage your patient communications so that you can focus on delivering the best healthcare.


When you work with MEDcallUS, you have access to a vast array of answering, messaging, and contact services. With a strong focus on customer service and a variety of price points to meet different practices’ needs, our results-driven company offers an incomparable level of service quality to hospitals, clinics, private practices, and all manner of other medical service providers. And it’s all available 24/7/365. Among the secure services we offer are:

  • $2,825
    The average monthly salary of a medical receptionist
  • $3,510
    The average monthly salary of a medical receptionist in a specialty like Hematology
  • $2,632
    The average annual cost of a medical receptionist time off
  • Priceless
    The annual savings in HR costs due to zero turnover, zero management, and zero training is priceless, isn't it?

About Us

Based 100% in the U.S. and always HIPAA compliant, MEDcallUS is a physician and patient contact center dedicated to confidentially and compassionately managing healthcare communications. Working with one of the largest and most respected hospital systems in the country, MEDcallUS is more than just a contact center that works with healthcare clients: We’re a contact center that works exclusively with healthcare clients, which means we understand all the intricacies of medical messaging and patient privacy inside and out.

  • 100% in the U.S.
  • HIPAA-compliant
  • Managing Healthcare Communications


When you work with MEDcallUS, you have a partner that complies with the HIPAA Compliance rules. In connection with that, every agreement we have with our clients includes a Business Associate Agreement (BAA). We know how important it is that your office remain in line with medical information privacy laws, and we’re set up to ensure your communications stay that way.

Join the Team

Your MEDcallUS team is comprised of individuals who naturally possess our core values. The individuals are trained, respected, and motivated to function together to deliver an exceptional level of customer service. People serving people – this is our culture. Patients, caregivers, and physicians are who we serve. If you possess our core values and would like to join our team, please visit the page below. We would love to hear from you!

Reach Out Today

Interested in learning how we can contribute to your office communications? Reach out to us today!